FAQ

How long until it arrives?

Each stamp is engraved to order: 2–3 business days to make, then 8–14 days to your door in the US. If you have a first day of school coming up, order with that in mind.

What if I misspell the name?

The stamp is engraved exactly as typed, so check it twice — the live preview shows you what you'll get. If we make the mistake, we remake it free.

Does it work on dark clothes?

Yes, with the double-sided version: black ink for light fabric, white ink for navy, black and grey. Both inks are included, nothing extra to buy.

Does it work on plastic bottles and lunch boxes?

It works best on fabric. On smooth plastic and metal the ink can smudge before it cures — we're testing this properly and we'll say so here when we're sure rather than promise it now.

Can I use it on my second child later?

If you engrave the family name, yes — that's exactly why many parents choose it over a first name.

How do I wash the clothes afterwards?

Normal machine wash up to 40 °C / 105 °F. Don't iron directly on the print.

Can I order more than four stamps?

Yes — order the 4-stamp bundle twice, or email us and we'll set it up.

Do you ship outside the US?

Not yet. We're starting in the US to keep delivery times honest.

Can I engrave something other than a name?

Yes, within 13 and 15 characters. A phone number, a class name, a house name — as long as it's lawful.

Is the ink safe for kids' clothes?

It's a water-based textile ink that cures into the fibres. Once cured it stays in the fabric and doesn't transfer.